Reviews

I liked the little quizzes at the end of each section

Mark was so helpful when I was having issues changing my maiden name over to my new name so it was right for my new employer! Great customer service!!!!!!

As President of Our Club I have Highly Recommended your Services to Our Staff over others because of No. 1 Discount offered and also the Ease of the Course. You are a Very Fair and Impartial Course and I am Very Impressed with the Services Offered. There are Several of our Personnel Trained already by Your Agency. I do Wish that you would offer some sort of receipt at courses end to prove that personnel have passed the class so that we may Re-Imburse them accordingly. Other than That Great Course! Keep up the excellent work!

thanks for reminding me it was time to recertify. This course is easy to follow and complete. :)

I would like to thank Mark who helped me login! And complete. Great job!

I am not very good at computer technology but this course was easy for me to follow and complete. Thank-you.

The content of this course is good. I would prefer to read it myself and not have it read to me. I think changing the highlighting of the answers to something other than red would be an improvement. On the first "quiz" i knew my answer was correct but having it highlighted in red threw me off. Also, I would like to have been able to see my final test answers. I passed, but there was only one question that I was really unsure of, it would be nice to be able to review the answers. Also, kudos to Mark for getting back to me very quickly (on a Sunday!) when I had trouble logging on!

This is my second time using this site and taking this exam. This site is user friendly, informative, easy to follow! It is a wonderful site to learn the ins and outs of serving alcoholic beverages in a clear and concise way.

I was very impressed with this course and feel confident with the knowledge obtained! The information was provided in a clear, concise manner, and Mark was quick to respond to any questions. I do intend to contact the PLCB regarding the inability to review incorrect answers. Reading these comments, it is obvious I am not the only one who has an issue with this. Thank you for everything, Mark! I'll be back in two years!

This course has always been informative and effective. I have taken both in person classes and online option and find both to be opportunities for growth & knowledge. Thank you!

This course is well thought out and gives servers the knowledge they need to serve patrons responsibly and keep everyone safe.

Super easy and painless!

The training was excellent. The only recommendation I have is after taking the final exam, I would rather to be told which questions I had wrong, so I would know what the correct answers were supposed to be.

I love my job at the Newberry Hotel. I have been there for 2 years and I take great pride in my work. I am a people person all day!

GOOD

The Training was very well presented and also a great training guide!

Extremely thorough training course!

awesome training course mark see you again in two years

Your training was very helpful. I really want to know what I got wrong though

This was an excellent training website! I would recommend giving yourself enough time to complete the entire course in one sitting if at all possible as I believe that it will provide btter information retainage and you will feel a great sense of satisfaction in getting it done all in a few short hours. I highly recommend this training site to anyone who wants to pass the RAMP exam on the first try!

Mark thanks for all your help next time I will call you first to be sure I am on the right sight. Again THANKS

Thank you Mark for answering my questions and helping me log in when I couldn't remember my password! My advice is turn off the phone, turn off the tv and just pay attention to what is in front of you. I like the way you can stop and start when I can, but I took a coworkers advice and went straight forward from the get go, and I did better that way! I think my favorite part is the quizzes because it keeps you thinking its testing you to see if in fact you were paying attention! Thank you Mark , see you again in 2yrs!! YAAY :-) :-)

Very informative and a lot of knowledge in a short amount of time! Thank you!

No problems with the process, would like access to manual to keep on premises at all times for future reference and updates....thanks. Also would like expanded info on wedding reception pitfalls..

Some of the wording of the final test questions should be examined. International driver license is too broad, ex. Canadian drivers licenses

excellent

I wish you could print you test out when your done to see what you did wrong.

This really helped I been in the business for 30 years and if you want to sharpen or skills . Listen to Mark Kantner Thanks Mark

Very helpful an learned alot

I found the information to be useful and informative. I learned alot, and would recommend to others. I do not serve alcohol directly, but am involved in events that do - I found the content pertaining to this helpful.

i enjoyed learning from what was offered. i was a little confused on the question about taking a unfinished opened bottle of wine with you when done dinning it stated it was okay, then went on about other laws, so wasent really clear on if it is okay or not

Great training. Very consistent, organized, and it progressed at a good pace. Highly recommended.

Thoroughly explained every aspect, and had mini quizzes through out which helped. Overall made it easy to get my certification.

I enjoyed learning about how to safely serve my guests and what is right and wrong to do. I have fun taking this test.

COURSE IS VERY INFORMATIVE,OVER TIME YOU TEND TO FORGET SOME THINGS SO GOOD TO REVIEW THEM. TOO BAD YOU ARE NOT ALLOWED TO TELL WHAT ANSWERS WERE WRONG SO YOU DON"T REPEAT MISTAKES.

Easy to follow, can be done at your own time and very informative.

I have taken this test before and am very pleased with it. Although I would like to know what questions I missed. If I can get a copy of my test or see what I missed, I'd appreciate it. Thank You, Rhonda Scharrer

Very clear and easy. The voice that reads the slides is very helpful! The exam itself has very relevant questions that are very straight forward!

Very easy site to use, owner of the website is very helpful and informative with any questions

Very easy to use and I liked I could stop and start

This program was thorough and concise. The narration was clear , and made the process easy to follow and understand. I liked that I could stop at any time, and move through it at my own pace. It was also a very reasonable price for a valuable course! Thank you, Mark.

My first time doing RAMP training, and it was painless! There were a few typos here and there, and I would have liked the ability to partially rewind the audio narration rather than have to restart the entire page. The ability to stop and resume training was very useful, and the narration was excellent. Thank you!

Thorough coverage in RAMP training; being able to stop / resume is handy feature. Needs a little attention to detail, however. A few punctuation errors stood out ("it's" is a contraction, not a possessive), and the narrator mispronounced "exacerbate"; he said "exasperate" - two totally different meanings! So proofread BEFORE you print.

Thanks for your time and information

Inexpensive and very easy! Love how you can pick up where you left off in the training. Made the training alot more bearable, rather then sitting through the whole thing at once.

I found this course to be very informative and very well done! I especially loved the narrative concept and the convenience of starting and stopping at my own pace. I feel much more confident with my competence as a Bar Tender/Server. Thank You. Great Job Mark! Cheers!

Love the site but I wish Mark still did classes at the bar

The course was very well organized and specific to the subject manner, and it was taught very thoroughly.

Course was user friendly and very easy to understand.

Thank you .your course was very helpful in many ways

Very easy and user friendly site. Just wish you could go back and see what if any questions you answered incorrectly during the final test.

Mark was easily accessible for any questions, and very helpful.

great course very easy to navigate also very informative

The course is very user friendly and easy to understand. Being that it was divided up in sections and allowed me to move at my own pace, I was able to log on and do as much as I could and then return later and pick up right where I left off. Now that I am RAMP certified, as a Shriner, I can participate in helping to serve alcohol at the several functions that we have throughout the year. Also, I hope to be able to find a side job of bartending in the evening to make some supplemental income. Lastly, I feel that the price was very fair. Thank you Mr. Kantner, your training is awesome.

"Rusty" Nailed it. Very useful and helped me not "Irish Car" Bomb it. Cheers.

Great course. Easy to manage.

This was over all a great training. Alot i knew but some i didnt. I like how each section stops so you can take notes as you need to for the final test. thank you

This course was very interesting and informative, I wanted to increase my awareness of the law regarding alcohol consumption. Thank you!

Excellent course, using the trifecta of training tools.....visual, audio and hands on. I learned a lot and look forward opening our new bar soon and having every employee RAMP certified!

I am so very greatful this was very helpful and affordable everything was broken down so you can understand and easy to remember i would definitely recommend this site .Thank you so much im officially certified

Easy to follow, but wish they would give you the questions you missed so they can be corrected. Some missed may be because of the format in the way the question was asked, but it would be nice to know. Thank you!

Website was informative and easy to follow. Quizzes in between were helpful. Pretty straight forward. Just wish I knew which questions I got wrong so I can correct!! Thanks for a positive experience!!

Great and informative training. The only criticism I have is the same as Angel's below: that I would have liked to know what I got wrong so I can be as knowledgeable as possible on the subject.

5 star rating . Thank you Mark for a great learning session . Your website is easy to follow and comprehend.

I called the contact number regarding a question I had. I was so suprised that Mr. Kantner answered!! So suprised that I lost train of thought...LOL! I guess I was expecting a robo recording. What a nice suprise. He was ever so helpful. The course is very informative. I understand why the course needs to be taken every two years. The laws change so often. Thank you for making it easy to take the course from home. See you in 2 years!! Melinda

Comprehensive and easy to navigate.

The course was very informative & easy to understand. I learned a lot just from taking this course. Definitely would recommend everyone not only those serving alcohol to take the course to become more educated.

Comprehensive and informative.

Mark is an amazing human being ,he put up with my frustration and bad attitude walked me through the whole process with a dignity that is not often encountered. Feel free to ask him any questions he will respond rapidly. He deserves an award . Thanks again sir.

The training was very clear and easy to follow. However, i would like to know the answers to the questions i got wrong. I also think some of the questions were not covered in the material.

Incredibly clear and concise information. Very easy to follow. Thank you

I have taken multiple classes with Mark when I was with Sodexo and needed to certify my staff loved the classroom setting. Now being with a small company and I only needed recertification it was great after work at my own pace. Thanks Mark your the Best

Super easy and helpful!

Thank you Mark Kantner for making it so easy for me to complete my RAMP certification. Not only did the website include all the information I needed to successfully complete the training, but you were so helpful in helping me gain access when I spoke with you over the phone. I got a 100%.....but I would say, you got a 100% for creating an expert online course.

Very convenient and easy to use. I did this all from my phone. It would be nice to know what questions I missed, not sure if there is a way to do that but I did not see it. Thank you!!

I learned quite a bit about looking out for over drinking. And about tending bar

IT TOOK LONGER THAN WHAT I WAS TOLD, BUT THIS EXPERIENCE WAS INDULGING.

great class learned alot !!

Very informative! I especially loved the narrative concept and the ease of starting and stopping at my own pace. Given the warning before starting the test was key for me, it allowed me (24 hours later) to establish private time for taking the test. Thank you

This was a very comprehensive training and easy to follow. I like the sample quiz and the ability to test your knowledge prior to the final test.

Very easy ! And quick

Very easy and informative was able to complete at my leisure

Very easy to navigate, course was very informative

training was very easy and informative....narration was very clear since i am hearing impaired and i liked the fact that i was able to take notes for future references...thank you!!!

I have taken many courses in the years. But this the first on the internet. I enjoyed it very much. I got more out of this training than I get from the class. I can get up and move around if I wand. Again I really enjoyed the training very easy to follow. thanks very much

The training was extremely informative and your website was very easy to navigate. Very pleasant experience! Toasting to you with 5 martini glasses! Thank you!

The training was very informative. I learned things I never even knew prior to this test. The little quizzes are very helpful. The final test really hit on all areas throughout the training. So pay attention!

Very easy to learn from and to follow along with. You guys did a great job! Thank you!

I have not dealt with the Alcoholic beverage Sales for many years this was very good training 5 Martini's to you, Thanks

Very educational and easy to learn for some one with no knowledge of alcohol it's was super fun thanks

Structure definitely worth the time it takes to access each individual page. So much information and teaches patience and sharpens listening skills. Great tool for new era testing. KUDOS....10 OUT OF 10...

The website was easy to use and effective.

I've been certified since the program started. All information is very important, and always presented well. Maybe a consideration of a certification renewal for those of us that stay current.... a shorter presentation with any updated info, since most basic laws remain the same. Not that I don't enjoy your presence Mark. Just a thought. Thank you.

Great training and easy to use.

Very knowledgeable stuff. I learned a few new things.

Great and easy to use!

This was a very informative class and well worth the time!

Learned alot.missed two questions on test.Is there anyway to find out what i got wrong.so that i know?

simple to use for thoes of us who have been certified for many years.

This course was very informative, helpful, and well worth the $20.00 spent. However, there were a couple of typo's/errors that distracted me throughout the training process (ex: "run and coke", "...illegal to purchase, purchase, consume...", etc.). But, this is not a big deal and it did not negatively affect the course! Thank you.

The online class was so convenient and very informative. Mark was very helpful! Thank you so much!!

What a great class very helpful in understanding rules and regulations of the industry well worth the $20 to get the testing finished

Make sure you are in a quiet area with no interuptions. Once you get started its not to bad . Thank you. I was unable to attend a call due to my schedule and this made it all the worth wild not bad for $20.00

Was easy to do once i got started. Took 3 hours to complete. Maybe a shorter version for retraining.

Thanks so much Mark for an insightful experience.

Much better than an early morning till afternoon class and test after a shift the previous night !

So much easier online! NO early morning class after a night of closing!

I did think the certification program was done well...except for at the end of the test I received a 94% but could not find a way to see what I missed so I could review it. Is there a way to do that and I am just missing the procedure on my end...I would really like to know what I missed.

Found this to be very informative. I've been doing the RAMP training for a number of years, and I feel as though I learned more from this than other sessions.

Very informative, convient

I thought it was very informative except at the end, i wish it would of told me what answers I got wrong so I wold know for my future endeavors. Other than that I learned alot, thank you!!

I love the convenience of course, doing it at your own pace, as well as being able to do it in the time increments that work for your schedule. Everything is explained well, leaving you with the confidence that you are better equipped to perform your job to the letter of the law. Thank you!

Typo on the title "final section" of section 4 pg 1 of 21

I have been taking RAMP classes for years, the website and online testing has made it much more convenient for me. In the past, class was always Sunday morning after working until close Saturday night ~ TIRED!!! Now working two jobs, plus going to college, very relaxed to be able to take the class in the comfort of my own home and fitting into my schedule at my convenience!!!

Excited to know more about my career!

I like the fact that it refreshes my memory. And I was glad to have the opportunity to re-test myself...Thank You

Very informative!

Great source of information for running a business

very informative exam. very manageable

This site was very informative and broke down into sections to help review all the information in a simple way. it was very organized and explained all of the laws and acts very well.

This site is very informative and helpful. I had an issue logging in so I sent Mark an email and he called me within 30 seconds to help solve the problem.

Very informative, easy to follow, like quizzes during training,mark does a great job making it easy to understand

Great site to use, my first time doing it on line and it was a great experienced.i had a special situation with my renewing my Ramp Certification. user friendly site i highly recommend it. Mark is very outstanding and helpful and great at what he do.

Great site easy to use, but I think there should be away to see your answers on the final test so you can review the ones you might have gotten wrong

This website has the best customer service I have ever experienced. I had a special situation with renewing my ramp certification prematurely for my job. I contacted the website and in less than 24 hours the software was updated specifically to my request. I am grateful.

Informative, user friendly, like quizzes after each section, and ability to receive credentials immediately upon completion of training.

Very informative!

Very easy to follow and complete but still provides the necessary knowledge to be RAMP certified. Also allows me to have easy access to my RAMP certificate afterwards

Very informative and helpful. A serious reminder to stay aware of our surroundings at all times.

The process went very well while taking this training course and taking the final exam. I would definitely recommend it to anyone who is both trying to gain knowledge of the Liquor laws in PA and to anyone who needs to be RAMP certified!!!! A+++++

Site Design is simple and easy to work with. Training is very concise and interactive. It was a breeze to complete!! Thank You!

This site could not have made it any easier. Very interesting as well. I will recommend others to your site. Thank you!

I only work as a bartender part-time and not able attend classes for the training. Your website enabled me to get my training and print my card. Thanks it truly couldn't be easier.

Very easy website.

Great Coarse!!! Everyone should take There should be some feedback as to which questions were missed so one does not repeat a mistake.

Mark Kantner was a great help when I forgot my password all I did was call him than I started the training and took the test with a 90% test score Thank You for everything greatly appreciated

This was an excellent training course/website. Very user friendly, if you had questions, Mark's response time was immediately! I strongly encourage that if you are seeking to become RAMP Server Seller Certified, this is the course for you. Thanks again Mark. Lisa

Hi Mark Nice & clean presentation. However, the minimum recommended age to check IDs is 35, yet your test questions said 30. Otherwise, nice presentation. Thanks Mark!

This was very easy to navigate through and very thorough training. Very informative. Mark made it very easy to setup and send out to my employees. Great job!!!!

great!!!!!!!!!!!!

I and the volunteers who work in our Beer Garden have used this training opportunity for years and are very happy with the quality and ease of training. gw

Thank you Mark for always being available when we needed your help. One can't ask for anything else.

I am the technology officer for our organization and I have been directing our Bar manager and bartenders through the course. It is very easy to understand and the staff have enjoyed it. There are a couple of staff members who had served alcohol for years and were surprised to learn more from the course.

Great class

Very easy to learn and get certified. Spoke with Mark on phone very helpful..

Really like how easy to send keys to employees and use of web site

We were struggling for months to find a great RAMP solution for our students and then, by pure chance, we found Mark. Mark is one of the best and most professional people I've had the pleasure of working with and he always answers the phone when you need help. His personal lessons are to say the least, fantastic, and he puts the same care in his website. The result of his hard work is a beautifully designed, easy to use website that certifies people in PA's RAMP program. Final note: If you are an employer, or need to certify 20+ people, this is the easiest software to use that you could possibly ask for. HIGHLY RECOMMENDED.

User friendly. The exam part should allow revisit and correction of answers and also allow review of wrong answers.

This site is easy to follow. I like that you can print your certification after your test.

Mark has been our RAMP trainer for over ten years. He is great to work with and takes the time to give detailed instructions and provide help when needed. Whether you choose the convenient online training or classroom training, Mark has our highest recommendation. Thanks!!

Would highly recommend using this site for certification. Very easy to follow and understand. Thank you!

We absolutely loved being able to get the staff certified at their own convenience! Instead of having a classroom held within our store, where we can not get everyone here on that day, too many conflicts, this worked out very well!! We plan on using this again for our new trainees that will be joining our Texas Roadhouse Family!! Thank you!! Job well done! Jamie L. Geibel

I am not a bartender but wanted to know the rules. Very interesting.

Great Website, training was fast and easy. I like the idea I can just print a card when I need it. Thanks

Easy way for a large staff to take RAMP. Awesome site!! Very satisfied!

Very nice interface and easy to use. You guys rock!